The festival site / carpark and other areas are in some cases uneven. Please take care when moving around the site. Management is not liable for any injury caused onsite or around the close vicinity of the festival.
All tickets advertised on the BOBFSTVL website are sold through third party ticket providers. Please see their respective websites for full details.
Sorry, unless an event is cancelled, ALL tickets are non-refundable, non-exchangeable and non-transferable.
In the unlikely event of an event being cancelled, ticket refunds will be issued automatically to the account of which you purchased your tickets.
BOBFSTVL reserve the right to alter the line-up to any advertised events without any prior notice. An alteration to the event line-up does not constitute a cancellation and would not entitle you to a refund under these circumstances.
For any other tickets purchased at other outlets, please go back to the point of purchase for a refund.
Last entry will be strictly 4pm.
BOBFSTVL is a licensed premises. For 18+ events, we require ALL patrons to provide valid, in-date photo ID. Acceptable forms are: passport, UK driving license or UK provisional license, or a UK Citizenship Card only. Other forms of ID will not permit you entry to the event.
Should you have any enquiries regarding your ticket purchase, please email us.
Any individual in breach of the festival rules or committing offences within the site will be removed from site by the security staff.
Unacceptable behaviour that can lead to an eviction includes, but is not limited to:
– Illegal activity
– Breaching terms and conditions of entry
– Failing to submit to a search upon entry to the site
– In possession of unlawful drugs
– Offensive behaviour
– Throwing of objects in the direction of people
– Encouraging others to behave badly
– Preventing our security or emergency services reacting to a situation
– Any fire in the campsite
BOBFSTVL take evicting very seriously, any persons presented for evection will be interviewed by Security at the Security Control Room. All their details will be recorded with their full personal details, date time and reason for eviction.
Should any individual commit offences in law, the Police will be summoned and information laid before them with regard to the actions of the individual; where possible this will include details of the victim, the nature of the offence, detailed information relating to the location of the incident; for more serious offences a member of security will be used to guard the scene until the arrival of appropriate Police staff.
All evictees will be able to make a free telephone call if they do not have a mobile phone in order to make contact with their group and/or family. Evictees will need to phone a friend on site to collect their belongings before their eviction as they themselves will not be permitted back into the event site.
No individual will be ejected where there is a clear duty of care to the individual. If there is cause for doubt, the individual will be held at the Security Control Room until transport arrangements can be made to transport the individual in a safe and appropriate manner.